Frequently Asked Questions - General Information

How long does it take to ship the shirt once I have made the payment?

As these are made on order shirts, it takes upto 3-4 weeks to deliver.

What payment method do u accept?

We accept payments thru Paypal and most Visa, Master, Diner and Amex
cards.You need not have a paypal account.

I do not like the fabric of the shirt, what do I do ?

We use high quality Cotton fabric from reputed mills for all our shirts. Please go thru our returns policy in details. For any further
assistance plz email on info@johnclothier.com

How do I return my shirt ?

As these are made on order shirts, we do not accept returns unless there is any damage or error in the measurements from our side.

Read our return policy.

Do I need to pay the shipping charges?

Its FREE worldwide shipping. Customer will have to pay any custom duty if
applied.

Can I have suggestion about any customization on the shirt?

We have a special comment section on the order page for you to mention
if you require any more customization. After order is received, we shall get
back to you via email to discuss its possibility.

I’ve made a mistake in ordering the correct size of the shirt.

If you notice a mistake and convey to us in time before the shirt is shipped
out, we will try our best to ship corrected item. Read our return policy on how
to proceed.

Can we have the shirts sooner?

Shirts can be made sooner. Express delivery fees is applicable. Please contact us on info@johnclothier.com immediately after ordering.

Washing Instructions:

Household washing by hand or machine (using a normal process at a maximum
temperature of 30°C) is advised. Do not bleach. Tumble drying (spin dryer) is not recommended.